Contact us

The best way to reach us is by email: [email protected]. We reply within a few business days.

What to write to us about

• Corrections. A price, plan, feature or rule that has changed, or a chess move or line that looks wrong. Please include the page address.
• Suggestions. A chess helper you think we should compare, with a link to its website.
• Questions about this site. How we compare tools, or how we handle our conflict of interest.

Questions about ChessHelper accounts

This site is run by the ChessHelper team, but account, billing and technical questions about the product are best handled through ChessHelper (chesshelper.ai) itself, where your account lives.

What we cannot help with

We cannot help with Chess.com or Lichess accounts, ratings or fair-play decisions; please use those platforms' own support pages. We also do not answer requests to help with games in progress.

There is no contact form on this site, so we do not collect anything through it. Your email is used only to reply to you.